What's the difference between you and a turntable?

by | Oct 21, 2022 | FAQs, News

First of all, I can tell you haven’t done your research when you say on the phone, “You’re a turntable. What’s the difference between you and a turntable?”

I’m not a turntable! You push this. It’s that simple.Turntables fail. Electrics fail. Motors fail, and they’re great for a trade show, but not for daily use.

If you already have a turntable, you absolutely need our studio because light is king. You need light. Then you need to harness the power of the light and direct it where you need it on the car. 360Booth® does that with LED lights, dome diffusers, and it’s super easy to push.

Yes, if you have a turntable, you can install 360Booth® around your turntable. We’ve done it over 100 times
 

How do you replace the light if it goes out?

by | Oct 21, 2022 | FAQs, News

We nearly have 800 studios now, in six years, installed. That’s thousands of lights. I found two lights on my own–the dealer didn’t even know–that were dim. We replaced those two lights out of thousands.

What typically happens is there is a little box tied to it, which we call a driver, or a ballast, that powers the LED light. If your light goes out, contact us as soon as possible. We’ll troubleshoot that really quickly over the phone. It’s most likely a driver. We’ll just overnight it to you at no cost, as long as it’s within five years.

Give us a call, and we’ll resolve the issue.
 

How soon can I get my studio installed and what's the flow?

by | Oct 21, 2022 | FAQs, News

It’s always about the process. How soon can I get my studio installed and what's the flow? This is simple. I visit every store, without obligation, to measure the space. When I leave, minutes after that, I give what’s called a recap. We go over pricing. I show you the photos, what you need to remove or adjust. I also send you pricing and go over it.

When you are ready, you click on the link, you fill it out, we generate an invoice, we ask for 50% up front before we set an install or shipping date. Once we receive your money, we contact you, set an install and shipping date. We like to ship out five days prior to your install. Your install is typically set on a Monday. You’re done. We train you on Wednesday and deliver it back to you. It’s that simple.

It's all about the install.

by | Oct 21, 2022 | FAQs

360Booth®. I installed and designed 360Booth®. About the installation, it was critical that I did the first 200 installs by myself. I packed them; I built them; I palletized them; I shipped them and installed.

Once I learned the entire process, I found, from my photo service of 23 years, four of the most amazing, highly-detailed individuals. We’d leave from Tampa, FL, on a Monday. We typically get to the average store around 11:00 in the morning, Monday. They get right to work. They’ll do a 10, 12, 13-hour day and deliver that studio to you on Wednesday afternoon. Once that happens, we are going to request all the managers and photographers to be there, and we are going to train your individuals. Sometimes it takes 20 minutes. They’ve done this before, and we just have to show them the subtleties of the light. We can stay four hours. If that doesn’t work, after the three-day install, Monday to Wednesday, I’ll fly in at no cost and train your guys.

Can my booth be moved?

by | Oct 21, 2022 | FAQs, News

Can 360Booth® be moved? Absolutely. Our guys will fly in, rip off all the plastic, all the adhesive, and clean it up. When we reassemble it, that takes about six to eight hours. Then we move it. Then it takes another three days to reassemble it. But! For the fee, contact us, and we’ll tell you.

It takes three days to reassemble it. We will replace all the plastic, put new adhesive, and new cloth top. There is absolutely no way to get that top off without dirtying it. New top, new wheels, basically a new booth. We do about 40 a year.

So, to answer your question, absolutely. We move it. Four days. Four days. Give us a call, and we’ll tell you the fee.

What is included in the breakdown/reinstall?

by | Oct 21, 2022 | FAQs, News

Yes, we can break down and reinstall your booth to a new space. What’s included in that fee?

First of all, we fly someone to your dealership from Tampa, Florida. We rent a car, get a hotel. We take six to eight hours to dismantle all the plastic. It has to come off. He cleans all the adhesive off, cleans the studio, moves it to the location, and then we send a package with a new top, new wheels, new adhesive, and some other supplies, and then he reassembles it. It has new wheels, new adhesive, new plastic, new cloth top.

It is a brand new booth! Everything is included for the fee we charge for moving the studio.

We call it a breakdown and reinstall.