What's the difference between you and a turntable?

by | Oct 21, 2022 | FAQs, News

First of all, I can tell you haven’t done your research when you say on the phone, “You’re a turntable. What’s the difference between you and a turntable?”

I’m not a turntable! You push this. It’s that simple.Turntables fail. Electrics fail. Motors fail, and they’re great for a trade show, but not for daily use.

If you already have a turntable, you absolutely need our studio because light is king. You need light. Then you need to harness the power of the light and direct it where you need it on the car. 360Booth® does that with LED lights, dome diffusers, and it’s super easy to push.

Yes, if you have a turntable, you can install 360Booth® around your turntable. We’ve done it over 100 times
 

How do you replace the light if it goes out?

by | Oct 21, 2022 | FAQs, News

We nearly have 800 studios now, in six years, installed. That’s thousands of lights. I found two lights on my own–the dealer didn’t even know–that were dim. We replaced those two lights out of thousands.

What typically happens is there is a little box tied to it, which we call a driver, or a ballast, that powers the LED light. If your light goes out, contact us as soon as possible. We’ll troubleshoot that really quickly over the phone. It’s most likely a driver. We’ll just overnight it to you at no cost, as long as it’s within five years.

Give us a call, and we’ll resolve the issue.
 

How soon can I get my studio installed and what's the flow?

by | Oct 21, 2022 | FAQs, News

It’s always about the process. How soon can I get my studio installed and what's the flow? This is simple. I visit every store, without obligation, to measure the space. When I leave, minutes after that, I give what’s called a recap. We go over pricing. I show you the photos, what you need to remove or adjust. I also send you pricing and go over it.

When you are ready, you click on the link, you fill it out, we generate an invoice, we ask for 50% up front before we set an install or shipping date. Once we receive your money, we contact you, set an install and shipping date. We like to ship out five days prior to your install. Your install is typically set on a Monday. You’re done. We train you on Wednesday and deliver it back to you. It’s that simple.

How long does it take to get a studio installed?

by | Oct 21, 2022 | FAQs, News

How long does it take for a 360Booth® to be installed? Three days, with training. We ship the studio to the spot five days prior. We fly in somebody from Tampa early Monday morning. They laser-level the track and install all the track and the flooring on Monday. Even by Monday night, they’re assembling the structure. Wednesday, it is completely done, with logos if you want them. There’s training, and then he’s back home.

It’s that easy. It takes three days to install a 360Booth®.
 

What kind of truck will the studio arrive in?

by | Oct 21, 2022 | FAQs, News

We ship 360Booth® all over the world. For that reason, the pallet has to be incredibly durable. For one, it’s 12 feet long, four feet wide. When it is fully installed on the pallet, it’s 1800 pounds.

What kind of truck typically shows up? A semi-truck with a 40-foot container. That’s why we require a forklift. The reason we want a forklift is that we don’t want anybody hurt, pushing it around. So a forklift is absolutely required.

There are some cases where new construction can’t get the truck there. There are some other things. Just call us, and I’ll walk you through every scenario.

What kind of truck shows up to a 360Booth® delivery? A semi-truck, typically a 40 footer. We will be very clear in our process to make sure you have the sharpest time for delivery so there is no time wasted at your store. Just be clear and transparent with us, and it’s a smooth process.