The good news is that you looked at this question because you have one of our studios. Thank you so much.
The bad news is you got a complaint that someone’s saying it’s hard to push the studio. If that’s the case, give us a call. I’ll answer the phone, and I’ll troubleshoot it.
What we have seen is the wheels, the old wheels. They’re a V-groove, and they ride on the track. The old wheels would start to cup over the track, adding resistance. We’ll just overnight you some wheels. Put them back on. You’re back to three fingers and 30 pounds of pressure.
Be sure. If you hear “Hey Boss, it’s getting easy–excuse me!–hard to push," give us a call. Let me troubleshoot it. It might be your wheels. We’ve only experienced it on booths five and six years old when we were experimenting with wheels.
FAQ
Why is my 360Booth® hard to push?
On some older booths, the V-groove wheels wore and began to cup over the track, adding resistance.
How do I fix it?
Call 360Booth to troubleshoot. If it’s the wheels, they’ll overnight replacements, and the studio goes back to moving with light pressure.
