We nearly have 800 studios now, in six years, installed. That’s thousands of lights. I found two lights on my own–the dealer didn’t even know–that were dim. We replaced those two lights out of thousands.
What typically happens is there is a little box tied to it, which we call a driver, or a ballast, that powers the LED light. If your light goes out, contact us as soon as possible. We’ll troubleshoot that really quickly over the phone. It’s most likely a driver. We’ll just overnight it to you at no cost, as long as it’s within five years.
Give us a call, and we’ll resolve the issue.
FAQ
What should I do if a light in my 360Booth® goes out?
Contact 360Booth as soon as possible. The team will troubleshoot with you over the phone.
What usually causes a 360Booth light to fail?
Usually the driver (also called a ballast), the small box that powers the LED light, rather than the LED itself.
Is a replacement covered?
In this post, 360Booth says it will overnight a replacement at no cost as long as it’s within five years.
Related Reading:
- What exactly is covered under the warranty?
- What type of Maintenance daily, weekly or monthly is required for Studio?
- What is the daily recommended maintenance on the 360Booth®?
- Is there a manual on how to care for my booth?
- Does 360Booth® use softbox lighting?
- Why do I need to turn off or remove other lights in 360Booth®?
