What's the difference between you and a turntable?

by | Oct 21, 2022 | FAQs, News

First of all, I can tell you haven’t done your research when you say on the phone, “You’re a turntable. What’s the difference between you and a turntable?”

I’m not a turntable! You push this. It’s that simple.Turntables fail. Electrics fail. Motors fail, and they’re great for a trade show, but not for daily use.

If you already have a turntable, you absolutely need our studio because light is king. You need light. Then you need to harness the power of the light and direct it where you need it on the car. 360Booth® does that with LED lights, dome diffusers, and it’s super easy to push.

Yes, if you have a turntable, you can install 360Booth® around your turntable. We’ve done it over 100 times
 

How do you replace the light if it goes out?

by | Oct 21, 2022 | FAQs, News

We nearly have 800 studios now, in six years, installed. That’s thousands of lights. I found two lights on my own–the dealer didn’t even know–that were dim. We replaced those two lights out of thousands.

What typically happens is there is a little box tied to it, which we call a driver, or a ballast, that powers the LED light. If your light goes out, contact us as soon as possible. We’ll troubleshoot that really quickly over the phone. It’s most likely a driver. We’ll just overnight it to you at no cost, as long as it’s within five years.

Give us a call, and we’ll resolve the issue.
 

How soon can I get my studio installed and what's the flow?

by | Oct 21, 2022 | FAQs, News

It’s always about the process. How soon can I get my studio installed and what's the flow? This is simple. I visit every store, without obligation, to measure the space. When I leave, minutes after that, I give what’s called a recap. We go over pricing. I show you the photos, what you need to remove or adjust. I also send you pricing and go over it.

When you are ready, you click on the link, you fill it out, we generate an invoice, we ask for 50% up front before we set an install or shipping date. Once we receive your money, we contact you, set an install and shipping date. We like to ship out five days prior to your install. Your install is typically set on a Monday. You’re done. We train you on Wednesday and deliver it back to you. It’s that simple.

Is this in US dollars?

by | Oct 21, 2022 | FAQs, News

We now have studios in New Zealand–16 studios in New Zealand, ten in Australia, one in Guam, Hawaii; at least 40 in Canada.

Boy! Europe! Come on! Saudi! I know we’re getting a lot of leads. Come on! Let’s get a booth overseas to Europe.

But for that question, all the dollars that we send you? The amounts are in US currency.

So, is the pricing in US currency? Yes, it is.
 

 

Do you have booths in other countries?

by | Oct 21, 2022 | FAQs, News

Yes, we have many studios overseas. Unfortunately, we have none in Europe. It’s quite shocking. We get a huge amount– The Netherlands, Europe, England, Saudi Arabia, India. South Africa is a new one. We have seven studios in South Africa; we’re the largest retailer there. We have 16 in New Zealand, ten in Australia, one in Hawaii, one in Guam. Canada.

So, to answer your question, yes, we have studios in five countries.

 

Can my booth be moved?

by | Oct 21, 2022 | FAQs, News

Can 360Booth® be moved? Absolutely. Our guys will fly in, rip off all the plastic, all the adhesive, and clean it up. When we reassemble it, that takes about six to eight hours. Then we move it. Then it takes another three days to reassemble it. But! For the fee, contact us, and we’ll tell you.

It takes three days to reassemble it. We will replace all the plastic, put new adhesive, and new cloth top. There is absolutely no way to get that top off without dirtying it. New top, new wheels, basically a new booth. We do about 40 a year.

So, to answer your question, absolutely. We move it. Four days. Four days. Give us a call, and we’ll tell you the fee.