You clicked on this question because you have an existing booth. You lost a photographer, or you just don’t think he’s doing the job.
Contact us. We will retrain them. It’s that simple. We provide support for the lifetime of the product. Our warranty is five years, but in six, seven, eight years you need a new camera. Hit us up. You need some more training. Hit us up.
Right now, we travel so much, we’re pretty much going to be in your area within the next two weeks, and we’ll train them. If you need us to come out sooner, I’m sure we can work something out. Just communicate with us, and we’ll figure it out.
This is 360Booth®, and I thank you for your purchase, and we offer lifetime support.
No, our floor is not checkered. It’s not our floor. Our studio doesn’t come with a floor.
We do recommend this floor, and it does give the appearance of checkered, but it’s not our floor. We buy it for you and install it for you and strongly recommend, for the maintenance value of everything falling through. Also, look at the pearlescence and see how nice the gray is. It’s very important that your flooring does not reflect a different color back into the room.
So, to answer your question, our floor is not checkered; it’s just the shadow effect the flooring has.
Is there a manual for care for 360Booth®? No. We are putting together strong videos to answer all of your questions and hope to have an electronic format where you can view these videos.
Honestly? As long as you wipe down the floor three days a week, there is no oil; there is no grease; there is no daily maintenance; there is no computer; there is nothing that needs daily maintenance. Maybe you can clean down the walls with a clean microfiber cloth and some water. For stubborn stains, I would use rubbing alcohol.
I hope that answers your question. Of course, call, email, text, and we’ll give you all the details on care for the studio.
You do not need to go with our flooring. It’s strictly a recommendation in providing a low-maintenance solution for stores that don’t know what they’re doing. If you want to do epoxy, I personally love epoxy. Just know going in to use a floor that is a white or gray, or something that doesn’t reflect pigment or color back into your room.
We recommend Swisstrax strictly for a low-maintenance option. You don’t need our floor. In fact, it’s not even our floor. We buy it from another company and install it for you just to be a complete, all-inclusive solution.
Great news to you, there are no motors. We wanted a product and a studio that stood the test of time. Motors fail. Electronics fail, let’s be honest. In your back area where the booth is, it’s abused by personnel. It’s abused by moisture and rust. You don’t want motors. Not only that, but turntables also take almost two minutes to turn around. I could have shot and been sitting in the car in about 40 seconds after I was done shooting cars on the exterior. You don’t want motors.
So, to answer your question, where are the motors on 360Booth®? There are none. It’s just a simple wheel.
Let me show you what they look like.
Here’s an extreme closeup of our wheel. We have wheel boxes. Now, just so you know, there are wheel boxes on your Studio that don’t contain wheels. The reason for that is the more wheels, the more resistance, the more friction, the harder it is to push. So, there are no motors on 360Booth®.
Probably the coolest thing over the past six years is that I have reached only the one-percenters of the car industry who really are wanting to take their business to the next level with better photos. It’s so much fun.
The question is, “I’ve looked at your specs, Jay, and I don’t have the 11 feet of minimum clearance. Your studio is at 10 feet. I only have 10 feet of clearance. Can you help? What can you do?”
Great news. Right now, we do not charge to customize your studio at all. We have made them smaller; we’ve made them bigger, and we’ve definitely made them shorter at no cost to you.
So, thank you for doing the due diligence of measuring your space. I love it when you guys send me the photos with the dimensions of length, width, and height of it. I want to get a better idea of what I’m looking into when I visit.
But, to answer your question, if you don’t have the height, when I visit, I properly measure for placement, and we will chop your studio down. It will not affect the photos, and I will not charge you for that.
