We now have studios in New Zealand–16 studios in New Zealand, ten in Australia, one in Guam, Hawaii; at least 40 in Canada.
Boy! Europe! Come on! Saudi! I know we’re getting a lot of leads. Come on! Let’s get a booth overseas to Europe.
But for that question, all the dollars that we send you? The amounts are in US currency.
So, is the pricing in US currency? Yes, it is.
Yes, we have many studios overseas. Unfortunately, we have none in Europe. It’s quite shocking. We get a huge amount– The Netherlands, Europe, England, Saudi Arabia, India. South Africa is a new one. We have seven studios in South Africa; we’re the largest retailer there. We have 16 in New Zealand, ten in Australia, one in Hawaii, one in Guam. Canada.
So, to answer your question, yes, we have studios in five countries.
The good news is that you looked at this question because you have one of our studios. Thank you so much.
The bad news is you got a complaint that someone’s saying it’s hard to push the studio. If that’s the case, give us a call. I’ll answer the phone, and I’ll troubleshoot it.
What we have seen is the wheels, the old wheels. They’re a V-groove, and they ride on the track. The old wheels would start to cup over the track, adding resistance. We’ll just overnight you some wheels. Put them back on. You’re back to three fingers and 30 pounds of pressure.
Be sure. If you hear “Hey Boss, it’s getting easy–excuse me!–hard to push," give us a call. Let me troubleshoot it. It might be your wheels. We’ve only experienced it on booths five and six years old when we were experimenting with wheels.
You clicked on this question because you have an existing booth. You lost a photographer, or you just don’t think he’s doing the job.
Contact us. We will retrain them. It’s that simple. We provide support for the lifetime of the product. Our warranty is five years, but in six, seven, eight years you need a new camera. Hit us up. You need some more training. Hit us up.
Right now, we travel so much, we’re pretty much going to be in your area within the next two weeks, and we’ll train them. If you need us to come out sooner, I’m sure we can work something out. Just communicate with us, and we’ll figure it out.
This is 360Booth®, and I thank you for your purchase, and we offer lifetime support.
No, our floor is not checkered. It’s not our floor. Our studio doesn’t come with a floor.
We do recommend this floor, and it does give the appearance of checkered, but it’s not our floor. We buy it for you and install it for you and strongly recommend, for the maintenance value of everything falling through. Also, look at the pearlescence and see how nice the gray is. It’s very important that your flooring does not reflect a different color back into the room.
So, to answer your question, our floor is not checkered; it’s just the shadow effect the flooring has.
Is there a manual for care for 360Booth®? No. We are putting together strong videos to answer all of your questions and hope to have an electronic format where you can view these videos.
Honestly? As long as you wipe down the floor three days a week, there is no oil; there is no grease; there is no daily maintenance; there is no computer; there is nothing that needs daily maintenance. Maybe you can clean down the walls with a clean microfiber cloth and some water. For stubborn stains, I would use rubbing alcohol.
I hope that answers your question. Of course, call, email, text, and we’ll give you all the details on care for the studio.
